The DISC Behavioral Model

I vividly remember a situation in which I gave adjusting (i.e. negative) feedback applying everything I knew about communication – I-messages, stating observable behavior, outlining negative consequences of the behavior, actionable wish – and still not getting my message through. The recipient was just like “So what? What’s so bad about alienating the other teams?”… Continue reading The DISC Behavioral Model

Published

Assorted Links – January 2012

Disclaimer: The material is not necessarily new, just relatively new to me. I come by most of these links on twitter. Hope there’s something new and worthwhile for you, even if you’re also on twitter. Reasoning: Good Agile Architecture (German) What would a software archaeologist think of your code? Reasoning: The 3 maturity stages of… Continue reading Assorted Links – January 2012

Published

Being Heard – The Power of Acknowledgment

It might seem trivial, but one of the key learnings from my time as a scrum master is that people long to be heard. Being understood by someone else, validates the speaker. Listening says “I care. I take time and pay attention to you. You are important! Your take on things is valuable.”

Published

Systemic Consensus

You know that saying “Don’t judge a book by its cover”? Well, I usually do jugde a book by its cover and I’d never have bought “Systemisches KONSENSIEREN” (“Systemic CONSENSUS”)! When a colleague dropped it on desk, I made fun of it – its whole appearance is “touchy-feely” in a bad way and, come on,… Continue reading Systemic Consensus

Published

Brainstorming vs. BrainstormingBut

Like there’s Scrum and ScrumBut, most “brainstorming” sessions I ever took part in were BrainstormingBut sessions, instead of true brainstorming. They didn’t adhere to the key rules of a true brainstorming, namely: Defer judgement Aim for quantity Up until I was well into my 20s, every “brainstorming” I had ever participated in, had violated at… Continue reading Brainstorming vs. BrainstormingBut

Published